FAQ
Here you'll be able to find answers to some of the most Frequently Asked Questions our community asks from everything pertaining to uniform quality, order status, to school calendars & recommended tutor services
- August online and In-store orders
- How can find my child's dress code?
- Why does the website ask me to apply my logos?
- Will the shirts I ordered online already come with the logos attached?
- Shipping cost & delivery information
- Returns & exchanges
- Store locations, hours, & phone number
- Where can I find sizing for Ibiley's products?
- How does Ibiley charge me for my online order?
- Can I exchange my order at a VIP school sale?
- Does Ibiley accept personal checks? What forms of payment does Ibiley accept? Can I use separate billing & shipping addresses?
- How can I place an order over the phone?
- How do I know the right color & sizes for my child's school uniform?
- May I buy other options not included in the uniform program?
- Until what time is the North Miami store open?
- Where does Ibiley™ ship to?
- How do I know what special promotions Ibiley is offering online?
- Where is the Homestead location?
- Where is the North Miami location?
- What if I can't find my school's uniform dress code on Ibiley's site?
- What does processing mean in my order status?
- Embroidery policy
- What is Ibiley's policy on returns & exchanges?
- What are the stores and customer service hours?